Template policy

Squarespace Template Policy

When you purchase a Squarespace Template from Lisa Design Studio, you will receive a link to the email address you provided at checkout.
This link will give you access to your template as a new website. This template can not be added to an existing website.

The template will be sent within 48 hours, but please understand that this period of time may vary due to unexpected circumstances or delays. Although we always want to make sure you have your template within 48 hours, we can’t guarantee that it won’t take longer. Please submit a support ticket if you haven’t received your link to accept the template, after more than 48 hours.
Please note that there may be a delay on the time frame over the weekend/holidays.

Once the template is added into your account, it is your responsibility to add your own content + edit the site. Transferring site ownership is still a manual process, so ownership of all new template purchases will be done weekly. If you make any accidental changes to the template and don’t know how to revert the changes, please submit a support ticket and we can help you within reasonable amount. Support is free for 60 days after purchase. We might need to gain access to the template again.

A purchase of a Template with Lisa Design Studio, includes your chosen template sent to you only once:

  • If you make any accidental changes to your template, and want the template sent again, or, if you don’t accept the invitation to your new template within 6 months of purchase and your free trial expires, then you will have to repurchase the template so we can send it again.

  • Your template will come into your account on a free trial for 6 months, due to our Circle Membership. If you let this free trial run out, Squarespace will mark your website for deletion. If your website gets deleted and you want to use the template, you will have to repurchase the template so we can send it again. Avoid letting your 6-month trial run out by asking Squarespace support for a trial extension before it expires, or adding a paid plan to your website.

All prices of our templates are listed in CAD.

Get a studio designed website for your thriving business!

WITHOUT BREAKING THE BANK

Refund Policy

Due to the fact that all of our products are digital, they cannot be returned or exchanged. We cannot issue refunds after the purchase is made. Please be sure to review the template demos and features, the FAQs and requirements prior to purchasing. If you have any template specific questions, please contact us before you purchase.

Support Policy

We are happy to help you with issues relating to the template itself, the install/build, the downloads, the provided files + any problems that might arise with customization. Support is available for 60 days after your template purchase.

We don't have the capacity to help with general Squarespace related questions, custom coding modifications or any problems that might arise from them, or any problems you are having with software. Squarespace has great customer support service where you can get most of your questions answered. They also have a forum used by many, where you can ask questions, find people with the same or similar problems with Squarespace. We highly suggest getting information from there.

We offer support via email (lisalenkenswebdesign@gmail.com) or feel free to raise a support ticket.
We aim to respond within 48 hours Mon-Fri (2 business days).

License Policy

Squarespace Website Templates:

  • Each Website Template purchase may be used for one project/website only (1 Lisa Design Studio Template purchase = used for 1 website only). If you want to build multiple websites with the same template, you must purchase it again for another license.

By purchasing a template, you agree that:

  • If you are using the template to build a design for a client, you are prohibited from claiming or promoting these designs as solely your own.

  • You may not resell the design or claim the design as your own. 

  • You may not copy and offer the template on a similar service.

  • You may not share the template, graphics, files or any design elements provided in your purchase with anyone else.

  • Any photography provided with the template is for demonstration purposes only. You must replace these photographs with your own / source images yourself. We hold no liability for any image licensing/copyright issues that may occur through your unlawful use of the supplied images.

  • The design is copyrighted by Lisa Design Studio and Lisa Design Studio owns the rights to all designs and files (excluding any photography and graphics) included in your purchase and design. You will be the owner of the website and you are entitled to remove the template copyright in the footer.

Other

You will need a Squarespace subscription for the template and you may need Canva to use some of the graphics.
Please read each template description carefully to see what is needed for that particular template.

You have lifetime access to the templates and the accompanied files, but we can’t guarantee lifetime updates to the content. If the template has been retired/removed from the store, it will no longer be updated.

Customizing with website builders such as Squarespace can be risky to the integrity of a site’s security, fidelity, or performance. Lisa Design Studio strongly recommends basic understanding of CSS, HTML, and Javascript before installing third-party plugins with our template on personal or client websites.

The term "Squarespace" is a trademark of Squarespace, Inc. This website and its products are not affiliated with Squarespace, Inc.